In January 2020, Public Service Credit Union (PSCU) worked with VisiFi to implement same-day Person to Person payments within their CUe-Branch Online & Mobile Banking platform.
The new functionality allowed members to easily send their funds to others, even those outside of the Credit Union. The Online and Mobile Banking solution was able to process these payments within 24-48 hours.
In March 2020, because of the COVID-19 pandemic, the project became even more pivotal because of the movement restraints and the lock-down: PSCU needed to ensure that their members could have access to the money processed through the P2P digital payment solution in an even quicker way.
The results came right away: a 37% increase in the P2P payment transactions, almost instantly. Furthermore, PSCU gained 100 new online banking users within three days and saw a 22% increase in the overall daily login activity as of April 15th.
To learn more about this project, fill out the form below, and read the complete case study.